Privacy Policy
SANISWEEP PRIVACY POLICY THIS PRIVACY POLICY APPLIES TO ALL SANISWEEP PRODUCTS AND/OR SERVICES INCLUDING PORTAL, PLAFORMS AND ELECTRONIC COMMUNICATIONS ENABLED FOR USE BY USERS, CUSTOMERS OR VISTORS TO OUR PORTAL AND/OR PLATFORMS
1. OUR COMMITMENT: RESPECTING AND PROTECTING YOUR PRIVACY
1.1. Your privacy is important to us. SANISWEEP respects and takes steps to protect the privacy of its visitors and Customers. We strive to take reasonable care of the information we may receive from you.
2. OUR PRIVACY STATEMENT
2.1. Recognition of the right to privacy including the right to protection against the unlawful collection, retention, dissemination and use of personal information is our commitment to you as our customer, visitor and/or user (the “Users”) of our website and/or Platforms. Our privacy statement is aligned to the principles of the Protection of Personal Information Act, 2013 (Act No. 4 of 2013), (“POPIA”) and you are referred to section 1 of the aforesaid Act, (“Definitions”) to appraise yourself with the meaning of all wording in capital letters or our SANISWEEP Terms https://Sanisweep.co.za/assets/pdf/Sanisweep – ProductTerms.pdf
2.2. SANISWEEP in its role as a ‘Responsible Party’ appreciates your visit to our website and interest in our company and our Product and/or Service offering. To ensure a high level of transparency and security, our privacy statement as set forth below will inform you about the nature, scope, and purpose of any collection, use and processing of Personal Information transmitted to us via our website or recorded by us.
2.3. THE SCOPE OF THIS PRIVACY POLICY
2.4. This Privacy Policy addresses the privacy of Users of SANISWEEP Portal (https://Sanisweep.co.za), Platforms (mobile apps, web app, website and social media) and/or Electronic Communication (communication facilities enabled for communication between SANISWEEP and Users being, SMS, Email, Chat Messaging and Telephone). This Privacy Policy further identifies the type of data and information SANISWEEP Portal, Platforms and Electronic Communication collects from Users, how we use, process and disclose it, and the steps we take to protect privacy of your Personal Information.
3. WHAT INFORMATION WE COLLECT AND HOW WE USE IT
3.1. Information We Collect:
3.1.1. SANISWEEP collects Personal Information when you (a) register on our Portal and/or Platform; (b) communicate with us via Electronic Communication; or (c), when you use SANISWEEP ’s Products and/or Services; (d) visit SANISWEEP Portal and/or Platforms or the pages of certain SANISWEEP ’s business partners, Affiliates, Third Party Service Provider and/or Third Party Suppliers; and/or (e) enter promotions.
3.1.2. We may, additionally, track non-personal information about your visit, including the domain name and the name of the Web page from which you entered SANISWEEP Portal and/or Platforms, how much time you spend on each of our pages, and the IP address associated with your computer. We use this information to improve the performance and operation of our SANISWEEP Portal and Platforms. 3.1.3. When you register, we ask for Personal Information such as your name, e-mail address, birth date, gender, area code, occupation, industry, and personal interests. For registration on our Platforms or subscription
to our Products and/or Services, we may also ask for your address, Identity Number, and credit card information. Once you register with SANISWEEP ’s Platforms and/or subscribe to any of SANISWEEP ’s Products and/or Services, you are not anonymous to us, and we protect your Personal Information (see Security below including our Use Rules and Security Policy).
3.1.4. SANISWEEP collects information about your transactions with us and with some of our business partners, Affiliates, Third Party Service Providers, Third Party Suppliers, including information about your use of our Platforms, Products and/or Services that we offer.
3.1.5. SANISWEEP automatically receives and records information on its server logs from your browser,
including your IP address, SANISWEEP ’s cookie information, and the page you request.
3.1.6. SANISWEEP uses information for the following general purposes: (a) to customize the advertising and content you see; (b) fulfil your requests for Products and/or Services; (c) improve our Products and/or Services and (d) contact you, conduct research, and provide statistical reporting for internal and external clients and Customers.
4. YOUR ABILITY TO EDIT YOUR ACCOUNT INFORMATION AND PREFERENCES
4.1. You can edit your SANISWEEP Account in the SANISWEEP Portal and/or Platforms, including your marketing preferences, at any time. New categories of marketing communications may be added to the marketing preferences page from time to time. Users who visit this page can ‘opt out’ of receiving future marketing communications from these new categories or they can ‘unsubscribe’ by following instructions contained in the messages they receive. We reserve the right to send you certain communications relating to our Platform Products and/or Services, such as Product or Service announcements and administrative messages that are considered part of your SANISWEEP Account, without offering you the opportunity to
‘opt-out’ of receiving them or ‘unsubscribe’.
5. PLATFORMS/PORTAL
5.1. Our SANISWEEP Portal and Platform makes reference to and includes links to other third-party platforms, portals, apps and/or websites. As a rule, these are identified by stating the portal, platform, apps and website type and respective third-party, Internet address or the company/product logo in such portal, platform apps and/or website. SANISWEEP has no influence whatsoever on the contents and design of third-party platforms, portals, apps, websites of other providers linked to SANISWEEP Portal and/or Platforms. By referencing/linking these external portals, platforms and/or apps, websites we do not adopt nor approve their contents as our own.
6. COOKIES AND RELATED TECHNOLOGIES
6.1. A cookie is a small file that is stored on the hard drive of your computer, ready for future access when you return to our site. We may use cookies to tailor and improve the content we deliver to you while you are on our site. The cookies do not contain or capture any Personal Information. You can configure your computer’s browser to alert you when a site is attempting to send you a cookie, and then you can accept or refuse the cookie. Your decision to refuse cookies from SANISWEEP Portal and/or Platforms will not prevent you from using our SANISWEEP Portal and/or Platforms but may limit your ability to take advantage of some of our advanced features.
6.2. We may use various technologies to collect and store information when you interact with us via our SANISWEEP portal and/or platforms. Please refer to our cookie policy available at https://www.Sanisweep.co.za/assets/pdf/Sanisweep -Product-Terms.pdf for more information.
6.3. On some of the pages on our SANISWEEP Portal and/or Platforms, we may also use small bits of computer code called “one-pixel gifs,” clear gifs,” or “Web beacons” embedded in Web pages to monitor the activity on our Portal and/or Platforms. Again, the technology does not capture or contain any Personal Information.
7. CHILDREN
7.1. The offerings, Product and/or Services on our SANISWEEP Portal and/or Platforms are not directed at children. We therefore assume that we will not become aware of any Personal Information pertaining to children.
8. THIRD PARTY ADVERTISERS AND EXTERNAL LINKS
8.1. The SANISWEEP Portal and some SANISWEEP ’s Platforms may accept advertisements from third- party advertisers or provide links to external portals, platforms or web sites. Please check the privacy policy of these advertisers and sites for information regarding their collection of information and use of cookies. We are not responsible for the content or privacy practices of other web sites. Our business partners, Affiliates, third Third Party Service Providers, Third Party Suppliers or advertisers may use third parties to serve or present the ads that appear on our SANISWEEP Portal and/or Platforms. These third parties may place cookies on your browser when you visit our SANISWEEP Portal and/or Platforms. Any thirdparty cookies are subject to the privacy policy of the company placing them.
9. INFORMATION WE DISCLOSE TO THIRD PARTIES
9.1. We may use aggregated information concerning how visitors use our Web site and share such information with third parties in order to improve our Portal, Platforms and/or Electronic Communications and to help us attract advertisers and listings. For example, we may share how many individuals visited our Portal and/or Platforms and on average how long they stayed on each page. Such use and sharing of aggregated information will not reveal any of your personal information to third parties.
9.2. SANISWEEP does not rent, sell, disclose or share Personal Information about you with other people or non-affiliated companies except to provide Products or Services you have requested, when we have your permission, or under the following circumstances:
9.2.1. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
9.2.2. We believe it is necessary to share Personal Information in order to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Portal, Platforms and/or Electronic Communication’s terms of use, or as otherwise required by law;
9.2.3. We transfer your Personal Information if SANISWEEP is acquired by or merged with another company. In this event, SANISWEEP will notify you before your Personal Information is transferred and becomes subject to a different privacy policy.
9.3. SANISWEEP does not provide any Personal Information to the advertiser when you interact with or view an ad.
10. SECURITY
10.1. SANISWEEP takes your security seriously and takes reasonable steps to protect your Personal Information. No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any Personal Information and/or information you transmit to us and you do so at your own risk. Once we receive your transmission, we will make reasonable efforts to ensure security on our SANISWEEP Portal, Platforms and/or systems. However, please note that this is not a guarantee that such Personal Information or information may not be accessed, disclosed, altered or destroyed by breach of any firewalls or security server software we may employ. SANISWEEP continues to evaluate and implement enhancements in security technology and practices, however we can only take steps to help reduce the risks of unauthorized access. SANISWEEP has taken the following steps in this regard:
10.1.1. Secure Socket Layer (SSL): SANISWEEP uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as registration information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers windows during SSL transactions that involve credit cards and other forms of payment. Any time SANISWEEP asks you for a credit card number on SANISWEEP for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number on SANISWEEP, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.
10.1.2. Secure Storage SANISWEEP maintains reasonable physical, electronic, and procedural safeguards that comply with South African laws and regulations to protect your Personal Information.
10.1.3. Vendors and Business Partners SANISWEEP works with businesses to protect the security and privacy of User information including Personal Information.
10.1.4. Employee and Contractor Access to Information SANISWEEP limits access to Personal Information about you to those employees who we reasonably believe need to come into contact with that information to provide products or services to you or in order to do their jobs.
10.1.5. Education and Training for Employees SANISWEEP has implemented a company-wide education and training program about security that is required of every SANISWEEP employee. If SANISWEEP learns of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this site. SANISWEEP may post a notice on our Web site if a security breach occurs. If this happens, you will need a Web browser enabling you to view the SANISWEEP Web site. SANISWEEP may also send an e-mail to you at the e-mail address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving an electronic notice) you should notify us at info@sanisweep.co.za. If you believe your SANISWEEP Portal Account or any Customer
Identifiers enabled for access to and use of our Products and/or Services has been compromised, please report the incident using our contact form. If you believe that your personal safety is at risk or if you believe that you may be the victim of identity theft or other illegal conduct, please contact the appropriate South Africa law enforcement agencies directly.